Return Policy

Thank you for shopping at MAKENZA Home Furnishings, If you are not entirely satisfied with your purchase,you may return it to us. Please see below for more information on our return policy.We’re here to help

RETURNS

You have 30 calendar days to return an item from the date you received it. To be eligible for a return,

your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Your item must be free from any scratches, stains, damages, drilling or any other modifications.

Otherwise, the item may not be eligible for return.

RETURN PROCESS

To return an item, please email customer service at sales@makenza.com , place the item securely in its original packaging and mail your return the following address:

Company Name : Dejavu Gifts and Accessories

Attn: Return

Street Address : 6500 McDonough DR Suite# C11

City, State, Zip : Norcross GA 30393

Please note,

All returns for any reason are subject to a 15% restocking fee.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

EXCEPTIONS

The following items cannot be returned or exchanged:

For defective or damaged products, please contact us at the customer service to arrange a refund or exchange.

Clearance Items are final sale items and cannot be returned unless they are delivered damaged.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

sales@makenza.com